Privacy Policy

Overview

PrismBase AI LLC ("PrismBase," "we," "us") operates prismbase.ai and provides consulting and productized software services to B2B clients. This policy describes how we collect, use, and protect information when you visit our website or engage our services.

Information we collect

When you submit our contact form or email us, we may collect your name, work email, company name, company size, engagement type, and message content. Our website may collect standard analytics data (page views, referrer, device type) through Vercel Analytics.

For DB Optimizer and other product engagements, we process only the credentials and technical metadata required to perform agreed services, typically read-only database statistics, query plans, and schema information, not row-level customer data unless explicitly scoped in a separate agreement.

How we use information

• Respond to inquiries and schedule discovery calls
• Deliver contracted audits, consulting, and software services
• Improve our website and product offerings
• Comply with legal obligations

Sharing

We do not sell your personal information. We may use subprocessors (e.g., cloud hosting, email) under confidentiality obligations. We may disclose information if required by law.

Retention & security

We retain contact and engagement records as needed for business and legal purposes. Audit credentials are used only for the agreed window and revoked upon completion. We apply reasonable technical and organizational safeguards appropriate to the data we handle.

Your rights

Depending on your jurisdiction, you may request access, correction, or deletion of personal information we hold. Contact us at contact@prismbase.ai.

Contact

PrismBase AI LLC
Atlanta, GA
Phone: (801) 508-4734
Email: contact@prismbase.ai