PrismBase Product

Ticket Agent

AI triage for support queues that actually learns your product

Deployable support automation that classifies, routes, and drafts responses, grounded in your docs and ticket history, not generic LLM prompts.

Capabilities

Auto-classification & priority scoring

Draft responses from your knowledge base

Escalation rules you control

Integrates with Zendesk, Intercom, Freshdesk

Beta Access

Request early access

Ticket Agentis available through PrismBase engagements. Tell us about your stack and workflow; we'll confirm fit and outline a pilot scope.

Looking for immediate database performance wins?